Privacy Policy
| . DDevs Technologies explains below how we collect, use, disclose, protect, and retain information across our website, AI automation services, AI agent platforms, web development, hosting, and domain registration services.
1Introduction
DDevs Technologies ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our website and services, including AI automation services, AI agent platforms, web development, hosting, and domain registration.
2Information We Collect
Personal Information
Name, email address, phone number, billing details, and other contact information you provide.
Technical Data
IP address, browser type, device information, access time, referring pages, and similar diagnostics.
Usage Data
Interaction data from our website, AI agents, automation tools, and related service features.
Client Data
Business data, software, content, or files you share with us for project delivery or service support.
We also use cookies and similar technologies to enhance the user experience, understand usage patterns, and support analytics.
3How We Use Information
- To provide and manage our services, including AI-powered automation and virtual agents.
- To communicate with you about updates, promotions, support, and service-related matters.
- To process transactions, invoices, and billing records.
- To improve user experience, product performance, and service functionality.
- To comply with legal obligations and enforce our agreements.
- To develop and train our AI agents in a secure and anonymized environment where appropriate.
4Data Sharing & Disclosure
- We do not sell or rent your personal data.
- We may share data with trusted partners and service providers that help us deliver our services under confidentiality obligations.
- We may disclose information when required by law, legal process, or valid government request.
5AI Agents & Automation Services
- Our AI agents may process user or client data to complete tasks such as customer support, lead generation, scheduling, or data retrieval.
- AI interactions are logged and may be reviewed to ensure quality, security, and compliance.
- We use industry-standard encryption and access control measures to protect data handled by our AI systems.
- Where applicable, users may request logs or transcripts of AI agent conversations.
We do not use this data to train general-purpose AI models unless you provide explicit consent.
6Cookies & Tracking Technologies
We use cookies and similar technologies to support authentication, remember preferences, measure performance, and analyze site usage.
- Session cookies for user authentication and site functionality.
- Analytics cookies, including tools such as Google Analytics, to understand user behavior.
- Preference and performance cookies to improve the browsing experience.
You may disable cookies in your browser settings. Some features may not work properly if cookies are turned off.
7Data Security
We implement appropriate technical and organizational measures to safeguard your information and regularly review our collection, storage, and processing practices.
Security controls
HTTPS/SSL encryption, role-based access controls, encryption at rest and in transit, and periodic security audits.
Security limit
No system is 100% secure. While we take reasonable steps to protect information, we cannot guarantee absolute protection.
8Data Retention
We retain personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy or to meet legal, tax, accounting, or contractual requirements.
Where possible, data processed by our AI agents for performance optimization is anonymized. For AI-related conversations and workflow data, we may retain interaction logs for a limited period unless you request permanent storage within your CRM or internal dashboard.
9Your Rights
- Access and receive a copy of your personal data.
- Request corrections to incorrect or incomplete data.
- Request deletion of your personal data, subject to legal or contractual retention requirements.
- Object to or restrict certain types of data processing.
To exercise these rights, Contact at [email protected].
10Children's Privacy
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children without appropriate consent where required by law. If you believe a child has provided personal data to us, please Contact so we can review and take appropriate action.
11Third-Party Services
Our services may contain links to or integrations with third-party services and platforms. We are not responsible for the privacy practices or content of third parties.
We may use third-party tools such as Google APIs, Vapi.ai, Twilio, and Make.com for communication, automation, hosting, and service delivery. Each provider has its own privacy policy, which we encourage you to review.
- AI voice call agents
- Automated WhatsApp and email messages
- Calendar and meeting scheduling
- Hosting and domain registration services
12International Data Transfers
Where data must be processed outside your country or region, we use reasonable safeguards intended to protect the information and support lawful processing. If local laws require additional measures, we will apply them where operationally feasible.
13Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Your continued use of our services after a change becomes effective means you accept the updated policy.
14Contact Information
If you have questions about this Privacy Policy, your data rights, or our AI services, please Contact using the details below.
Website
15Frequently Asked Questions
Do you sell personal information?
No. We do not sell or rent personal data. We only share data with trusted providers when needed to deliver and support our services.
Are AI conversations recorded?
AI chat, call, or email interactions may be logged. Voice conversations may also be recorded or transcribed for quality control, compliance, and training.
How do I request access or deletion?
Email [email protected] or use the Contact page to send your request.